How do I pay for my items?
We accept Paypal only at the moment, but you can use your credit card through Paypal now! Pay pal is fast, easy and secure. It is the most used and secure source of online payment. If you don't have a paypal account signing up literally only takes about 3 minutes. If you prefer not to order online, you can email us what you would like to order, and we will call you to put in your credit card number manually. DO NOT email your credit card numbers, emails are not secure and can easily be stolen.

Shipping: DONT FORGET THAT SHIPPING IS INCLUDED IN EVERY PIECE!!! At Eli & Ra, each and every piece is hand made. Most of the time we make pieces to order. We ask that you allow 4-15 business days for us to make, and ship your order. If you need a rush service, feel free to email us and we will see what we can do for an additional charge.
Unless otherwise agreed upon, we will be shipping USPS Standard Priority Mail. They say this means the package will arrive 2 days from when it was mailed. Eli & Ra is not responsible for any items damaged during transit. Please keep in mind how crazy Holiday mailing can be! We are not responsible for items not delivered when the post office said they should be!

Returns and Exchanges
We hope you are not unhappy with your purchase for any reason, but if so we will gladly accept your return for store credit or an exchange if your item is returned in new, unused condition. You must contact us within 7 days of receiving your order for instructions or unfortunately we can not do much for ya!